Responses You Can Count On
If you find yourself in need of support, call, no matter the day or time. Our Help Desk is available around the clock, and you reach OUR team, not an overseas call center routing our calls. If you leave a message, we’ll get back to you within the hour. Plus, we use remote support tools that let us get to work right away on any issue you’re facing, without you having to wait for a tech to hit the road.
We Work ‘Til You’re Satisfied
It’s your business and it’s your technology. We’re here to work for YOU, and if you’re not happy with our service, we’ll make it right. You should never feel trapped with us – tell us what’s not working, and we’ll deliver the solution.
No Alarms and No Surprises
We pride ourselves on transparency at Paragon, and you should never be caught unawares by a nasty surprise. That’s why we maintain regular communications – we touch base with you before a problem happens to do proactive maintenance and inspections, looking for signs of potential trouble ahead. And we make sure you always know the work being done on your behalf, so you never find yourself wondering just what you’re paying for.
Predictable Costs for a Predictable Budget
You should never have to worry about the costs of technology again. We discuss all charges ahead of time, make sure everyone knows what the cost is going to be, and we stick to the agreement. It’ll all be there, black and white, clear as crystal, so you know where your money is going.
Plain English, All the Time
Everyone hates technobabble, and we know how frustrating it is to have a technician talk down to you about your technology. Give us a smack if you ever think we’re veering into technical jargon you don’t understand – we want to communicate in plain English only, focused on what YOU need to know about your technology.
Paragon IT – unleashing the true potential of technology for Dallas businesses like yours.
To see a Total Technology Experience that delivers results in productivity, efficiency, and strategic planning to align your Dallas IT services with your business goals, call us at (972) 850-8502 or email us at [email protected] today.